Privacy Policy — NedRadio

Last updated: December 2, 2025
Owner and Controller: Charm B.V.
Contact: [email protected]

1. Introduction

This Privacy Policy describes how the NedRadio app (hereinafter: “the App”) collects, uses, stores, and protects personal data. We respect your privacy and process personal data in accordance with the General Data Protection Regulation (GDPR). By using the App, you agree to the terms described in this Privacy Policy.

2. Data We Collect

The App only collects data that is necessary for providing and improving our services. Depending on your usage, this may include:

2.1 Usage Data

• App interactions (such as radio stations you listen to)
• Technical statistics (such as crashes and performance data)

This information is not directly identifiable unless otherwise stated.

2.2 Device Data

• App version
• Operating system (Android version)
• Device model

3. How We Use Your Data

• Improving app stability and performance
• Analyzing listening behavior to enhance functionality
• Delivering and optimizing content (radio streams)
• Potential future personalized recommendations (optional and only with consent)

We do not sell or share personal data with third parties for marketing or commercial purposes.

4. Sharing Data with Third Parties

We may use third-party services for analytics or crash reporting, such as:

• Google Firebase
• Google Analytics for Firebase
• Crashlytics

These parties act as data processors and process information in accordance with their own privacy policies and GDPR requirements.

5. Cookies and Tracking

The App does not use cookies or tracking technologies. If tracking features are introduced in the future, users will first be asked to provide explicit consent through an opt-in mechanism.

6. Data Retention

We do not retain personal data longer than necessary for the purposes for which it was collected. Aggregated or anonymized data may be stored longer for statistical and analytical use.

7. Your Rights Under GDPR

If you are located in the European Union, you have the right to:

• Request access to your stored data
• Request correction of inaccurate data
• Request deletion (“right to be forgotten”)
• Request restriction of processing
• Object to data processing
• Request data portability

Requests may be submitted to: [email protected]

8. Security

We implement technical and organizational measures to protect data against loss, misuse, unauthorized access, or disclosure.

9. Children

The App is not intended for children under the age of 13, and we do not knowingly collect personal data from minors.

10. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. The most recent version will always be available in the App and/or on our website. If significant changes are made, users will be notified within the App.